The Build Concept (TBC) Limited 

Company Number: 15540799

Registered Address: 26 Bell Street, Sawbridgeworth, England, CM21 9AN

Privacy Policy

Effective Date: [April 2024]

Welcome to The Build Concept (TBC) Limited’s website. This Privacy Policy governs the collection, use, storage, and protection of personal information obtained by The Build Concept (TBC) Limited, including through our website and any other means of communication or interaction with our architectural services. By engaging with our website or services, you consent to the practices described in this Privacy Policy.

Personal Data

Under the EU’s General Data Protection Regulation (GDPR) personal data is defined as:  

“any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person”.

1. Information We Collect

The types of personal information we collect may include:

• Contact Information: Name, address, email address, phone number, and other similar contact details.
• Client Information: Information related to our clients’ architectural projects, preferences, requirements, and any other details necessary for providing our services.
• Financial Information: Payment information such as credit card details or billing address, as required for processing payments.
• Communications: Correspondence and communications exchanged with us, including emails, inquiries, and feedback.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing Architectural Services: Facilitating the provision of architectural services to our clients, including project management, design development, and communication.
• Communication: Responding to inquiries, requests, and feedback from clients and other individuals.
• Marketing and Promotions: Sending promotional materials, newsletters, and updates about our services, events, or special offers, where permitted by applicable law and unless opted out by the individual.
• Legal Compliance: Complying with legal obligations, including tax, accounting, and regulatory requirements.

3. Data Storage and Security

We implement appropriate technical and organisational measures to safeguard the personal information we collect against unauthorised access, disclosure, alteration, or destruction. These measures include encryption, restricted access controls, and secure storage both electronically and in physical formats. We restrict access to personal information only to employees who require it to perform their duties.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or as necessary to provide our services. However, we may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, subject to confidentiality agreements.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When personal information is no longer needed, we securely dispose of it in accordance with our data retention policies.

6. Your Rights

You have the right to access, correct, update, or delete your personal information held by us. You may also have the right to object to or restrict certain processing activities or to withdraw consent where applicable. To exercise these rights or for any inquiries regarding your personal information, please contact us using the details provided below.

7. Updates to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time, and any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email protected]

Thank you for entrusting The Build Concept (TBC) Limited with your personal information.